Property Management Software – Pre-Purchase Considerations

by Mark Walters on July 15, 2010

As a property manager, there are plenty of programs from which to choose that will make your job easier. Although most still go with what’s familiar such as Excel or good old-fashioned pencil and paper, other, more flexible and easier to use options exist. Be careful that you do not choose property management software that locks you in to a lengthy contract with early termination fees or one that requires an annual fee on top of the purchase price. Because there is sure to be some amount of unfamiliarity with a new program, be on the lookout for software that offers support and training as part of the package.

Support and training should be available that fits in with your schedule. Make sure that your software vendor has extended support hours, especially if your office is in a different time zone to theirs. Ideally, you want property management software that has been developed by actual property managers. The greater their experience, the better. You want the software to be able to efficiently deal with all kinds of properties, from single-family houses to large commercial properties.

The program you purchase should also contain the following features:

- Efficient data management. You will spend a lot of time entering records and searching through databases and so your property management software must make it easy for you to do those tasks. Getting software that makes these routine tasks a pain will soon cause you to give up on it. You might need to try out a trial version of the software to assess this for yourself.

- A full accounting package. Your chosen software should support whichever accounting method you prefer – cash or accrual (preferred by most property managers). It should allow you to make use of a range of accounting reports and to be able to run them at any time and for any period. It should also be able to calculate discounts and late fees automatically.

- Check writing. Because your time is valuable, you do not want to spend most of it writing checks, especially if your business requires you to write a lot. Be sure to find software that allows you to print checks off on your computer. If you are unsure of which company to contact about the proper check forms you need, your vendor can guide you in the right direction.

- Reminders. You should be able to set up reminders for appointments and projects. You should also get automatic reminders for the two things every property manager needs to be aware of – expiring leases and late rent payments. The reminders should ideally be in the form of desktop pop-ups or emails.

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